Privacy Policy for DWT Coaching
Effective Date: 01 Jan 2025
Last Updated: 15 Oct 2026
DWT Coaching (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services or visit our website.
1. Who We Are
DWT Coaching provides coaching and personal development services, including workshops, intuitive coaching, and belief transformation sessions. Our registered business address is
12 Barnes Place, Arlesey, SG15 6AQ, United KingdomIf you have any questions about this Privacy Policy, you can contact us at:
- Email: [email protected]
- Phone: +44 (0)7465 747791
2. What Personal Data We Collect
We collect and process personal data in accordance with UK GDPR, including but not limited to:
- Identity Data: Name, title, date of birth
- Contact Data: Email address, phone number, postal address. Payment Data: Billing details (processed securely by third-party payment providers).
- Health & Well-being Data: Only where necessary for coaching services, with explicit consent.
- Technical Data: IP address, browser type, device information (when using our website).
- Marketing & Communication Data: Preferences for receiving information about our services.
We do not collect sensitive personal data unless required for the provision of our services and only with your explicit consent.
3. How We Collect Your Data
We collect personal data in the following ways: When you book or enquire about our coaching services. When you sign up for newsletters or marketing communications. When you visit our website and interact with our content. Through direct interactions (email, phone, social media, or events). Via third-party platforms when booking services (e.g., payment processors).
4. How We Use Your Data
We use your personal data for the following purposes: To provide and manage our coaching services. To process payments and issue invoices. To communicate with you about bookings, services, and updates. To personalise your coaching experience based on your needs. To send marketing communications (only if you opt in). To improve our website and services. To comply with legal obligations and protect our rights. We will never sell your personal data to third parties.
5. Legal Basis for Processing
Your Data We process personal data based on the following lawful grounds:
- Contractual Necessity: To fulfil a contract for coaching services.
- Consent: Where you have given explicit consent (e.g., marketing or sensitive data processing).
- Legitimate Interests: To improve our services, respond to enquiries, and ensure business operations.
- Legal Obligation: To comply with legal and regulatory requirements.
You have the right to withdraw consent at any time by contacting us.
6. Data Storage & Security
We take appropriate technical and organisational measures to secure your personal data, including:
- Secure servers and encrypted storage.
- Limited access to data by authorised personnel only.
- Regular security reviews and data protection policies.
We retain personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
7. Third-Party Sharing
We may share your personal data with:
- Payment processors for secure transactions.
- IT service providers for website and database management.
- Legal or regulatory bodies if required by law.
All third-party providers are required to comply with data protection laws and safeguard your information.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data (‘right to be forgotten’).
- Restrict processing under certain conditions.
- Object to processing, including direct marketing.
- Data Portability (transfer your data to another provider).
To exercise any of these rights, contact us at [email protected]. We will respond within one month.
9. Cookies & Website Tracking
Our website may use cookies to enhance user experience. You can control cookie settings via your browser. For more details, please refer to our [Cookie Policy].
10. Marketing Communications
We only send marketing emails if you have opted in. You can unsubscribe at any time via the link in our emails or by contacting us.
11. International Data Transfers
If we transfer personal data outside the UK, we ensure adequate safeguards are in place, such as standard contractual clauses or reliance on data protection adequacy decisions.
12. Complaints
If you have concerns about how we process your data, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
- Website: https://ico.org.uk
- Phone: 0303 123 1113
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or direct notifications. Please check back periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact:
- DWT Coaching, 12 Barnes Place, Arlesey, SG15 6AQ
- Email: [email protected]
- Phone: +44 (0) 7465 747791